Burst Pipe: What to Do in the First Ten Minutes
If a pipe bursts, shut off the water at the main valve, turn off power to wet areas only if it is safe, move belongings out of the water, open a low tap to drain the lines and call a plumber. Hot Springs Plumbing & Drains is open 24 hours a day on (909) 970-0815.
1. Shut off the main water valve
Find the main shutoff valve, usually where the supply enters the house or at the meter, and turn it fully off. Knowing where it is before you need it saves minutes.
2. Make wet areas safe
Water and electricity do not mix. If water is near outlets, appliances or a panel, switch off power to that area only if you can reach the switch without standing in water. Otherwise, stay out and call for help.
3. Limit the damage
Move rugs, furniture and valuables out of the water’s path. Open a faucet at the lowest point of the house to drain the lines. Use towels and buckets, and take photos for your records.
4. Call or text a plumber
Hot Springs Plumbing & Drains is open 24 hours a day, 7 days a week. Tell us where the water is coming from and whether it has stopped.
5. After the repair
Ask what failed and why, whether other parts of the system are similar, and whether a pressure-reducing valve or shutoff valves would help.
Quick answers
Should I turn off the water heater too?
If the break is on the hot side or the heater is affected, turn it off. Ask us on the phone.
What if the water will not stop?
Make sure the main valve is fully closed, then call us at (909) 970-0815.
Can high water pressure burst pipes?
High pressure puts constant strain on pipes and fittings. A pressure-reducing valve is one way to control it.
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